Security measures before COVID

Our NUKU Spa is committed to the care and well-being of the client, and for this, security and prevention protocols against COVID-19 have been implemented, in accordance with the guidelines established by the Health Authority, training our staff so that their stay be safe.

That is why they are informed of the prevention measures implemented and the need for compliance by our clients, which we detail below:

• A temperature control of the client who accesses the treatment is carried out
• The spa masseurs before and after each treatment, wash their hands with soap and water and apply hydroalcoholic gel
• The spa staff uses a mask and a protective face shield or goggles when carrying out all the treatments.
• Masseuses use a disposable apron over the work uniform.
• We disinfect all the massage rooms and water areas with products endorsed by the Ministry of Health, proceeding with their ventilation after each use.
• We disinfect all the massage rooms and water areas with products endorsed by the Ministry of Health, proceeding with their ventilation after each use.
• The towels are washed at more than 60º in industrial washing machines and a sanitizing treatment is performed for the textile.
• The flotarium area is disinfected before and after each treatment. The flotarium area is disinfected before and after each treatment.
• We take extreme measures of cleaning and disinfection in common areas.
• We have placed a protective screen at the spa reception and hydroalcoholic gel
• The safety distance to be respected as prevention has been marked throughout the installation
• The staff has been trained in the health protocol of prevention measures against Covid-19 in spa areas and hotels
• Alternate lockers have been set up in the locker room area for use while respecting the safety distance.
• Bathrooms located in locker room area are equipped with soap and paper hand dryer dispenser
• The bathrooms and sinks will be cleaned with a regular disinfecting solution with triple action: bactericidal, fungicidal and viricidal.

As a preventive measure, clients must comply with the following instructions:

• The use of the hydroalcoholic solution that you will find at the reception is mandatory
• It is mandatory to protect your mouth and nose with a mask in common areas and treatment areas.
• Respect the indicated capacities and times of use
• Respect social distancing with people outside the family environment
• Respect the signs that establish routes or safety distances, as well as the closure of some spaces.
• Avoid greetings that involve physical contact (hugs, kisses ...)
• In case of symptoms or fever, the establishment must be informed and the reservation canceled.
• To access the water area, they must previously shower with soap